TESTIMONIALS

WHAT LORRAINE'S CLIENTS THINK

Lorraine’s absolute dedication to her clients and strong negotiating skills have left her with a proven track record of success. Read how her clients have found working with her.

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"From our first contact with Lorraine after having been recommended to her, we were drawn by her warm professional manner. She understood not only the current market but also the special character of our home, helping to further maximise its appeal to buyers. Our needs were listened to, we were kept informed at every step and our queries rapidly responded to, even late in the evening. Of particular note, was her experience, skill and personality that rapidly steered us through a stressful and complex council consent process.

Lorraine developed a superb marketing plan, negotiating us through the pre-auction offer maze to achieve an undisputedly successful outcome at auction.

From first meeting to settlement day Lorraine has been there. We recommend her to any prospective vendor with absolutely no hesitation.” 

- Simon and Caroline

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"We are profoundly grateful for the outstanding result Lorraine Young achieved for our family home today.  

After retiring from a 35-plus-year plus career in real estate, we were confident to leave all the details to our selected agent Lorraine Young. I’d worked with, or known, most every real estate salesperson in Central Auckland over my career, and there was only ever going to be one choice for us.

Lorraine’s thorough attention to detail from the photography, to the copy and marketing, and to managing all our buyers’ needs demonstrated her professionalism and expertise.  

 

She had the experience to have our home ‘sail through’ the Code Compliance Certificate process prior to our auction and gave our buyers the confidence to purchase, even late at night prior to our auction date which was ‘brought forward’ as a result of an excellent offer we had accepted.

 

Still, that pre-auction offer ‘number’ wasn’t good enough for Lorraine. We witnessed her tireless efforts in continuing to shepherd our buyers for our ‘auction brought forward’, which resulted in several hundreds of thousands of dollars more than we had hoped to achieve.

 

Her performance and care is total commitment to a vendor, that not many agents carry through to the end. The extra commitment Lorraine Young gave for our property sale meant more than ‘just the extra’ we received.

 

Thank you, Lorraine, from the bottom of our hearts. We always said that you would be the one to list our home, and today you have unequivocally reminded us as to why.

- Stuart and Sara Jenner

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“Working with Lorraine was a true partnership where she worked closely with us throughout the process with an outstanding advertising campaign attracting maximum exposure, providing expert advice and professional representation of our property. We believe that Lorraine achieved the best result possible for the sale of our property and we would not hesitate in working with her again.”

- Lisa Chambers and Matthew Gurry

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“You are the force behind our tremendous, good fortune today. We found you to be professional, passionate, resourceful and completely stunning. 

You were always caring and informative, thoughtful and committed to help both us and the purchasers. 

Our result today was due to the Lorraine factor!” 
- Keith and Rose Hoolihan

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“Lorraine was always the consummate professional – calm, organized, clear and concise in explanations, provided regular updates on progress and went the extra mile in following up leads and securing offers on my property. She came to me highly recommended by friends who had sold 2 properties with her as their agent. I would not hesitate to endorse her to my friends and family in the future and in fact have already done so.”

- Elizabeth Hitch

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“When we marketed our property we quickly got down to a short list of two excellent agents. We chose to run with Lorraine because of her personal style and her reputation for looking after her clients. Lorraine made it her goal early on to understand us and what our needs would be throughout the process and what the right level of contact was for us. She ran an excellent campaign and was 100% committed and hands-on from day one, unlike some other agents who often delegate to their assistants. She has a relaxed, warm and professional manner which really works for us. If you want an agent who actually works to earn their commission and will be there for you from the start to the end then Lorraine Young is your lady.”

- Robert Bree

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“After doing a lot of research; visiting open homes; watching real estate agents at work; asking questions and gauging responses we selected Loraine Young to sell our home. As well as having a successful sales history we felt it was important that an agent needed to appreciate the location, the views and the style of house as much as we do.

 

We found Lorraine and her team had that something extra that gave us confidence that they could sell our home. Lorraine made the often stressful and disruptive process of selling a house as easy as possible. Our house sold at auction. We were very pleased with our decision to select Lorraine and always found Lorraine accommodating, knowledgeable, professional and a pleasure to work with. 

 

Once again thanks so much for selling our home.”

- Peter and Martine Connor

“Lorraine made the selling process easy. She was a true professional able to identify the best qualities of my house within seconds of seeing it. Her follow-up and conduct was very professional and slick throughout the process keeping me informed at every step.

Testament to her, the property sold at a price I was very happy with and I would have no hesitation recommending her to any other sellers. This was a first time experience for me and I could not have asked for someone better to work with”.

- Lyska Nelson

“Throughout my sixteen year career in Real Estate, primarily conducting property auctions throughout New Zealand, a small number of Sales Consultants stand out as elite practitioners. Lorraine Young is one such person I’ve had the privilege of working with and admire her absolute professionalism, honesty and total commitment that she willingly provides to her clients.

 

Lorraine’s service is exemplary. Her success bears testimony to her utter dedication to her vendors, working closely with them to formulate the right marketing strategy for their properties. She supports this with excellent communication over the duration of a campaign, to ensure the best possible outcome is achieved.

I believe that the ultimate litmus test is “would I engage Lorraine to sell my home?” and the answer is a definite YES! I have no hesitation at all in recommending Lorraine to any property owner who is contemplating selling.”

- Richard Valintine

“Lorraine Young sold my parents’ family home in St Heliers. She kept an open line of communication with everybody (Trustees) at all times. We were also impressed with the uncompromised level of expertise, sound advice, diplomacy and dedication Lorraine offered at all times. I would highly recommend Lorraine to any prospective vendors – Her knowledge, commitment and level of professionalism is second to none.”

- J Platts

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“To whom it may concern;

We engaged Lorraine Young as a sole agent to sell our home. This decision was based on experience, some 3 years ago, where we witnessed Lorraine in action on a property a few doors up the road from our home. In that instance we were impressed with Lorraine's professionalism and ability to bring good numbers to the auction.

Upon engagement Lorraine displayed her ability to pull together a great campaign while keeping us fully informed throughout. Her attention to detail, from timing of the auction, marketing the property, staging requirements and re-enforcing the need to capture a broad client base, and her broad network were major factors in delivering a result that far exceeded our expectations.

Her commitment was unwaivering, even when we were all pushed to meet client deadlines Lorraine was the ultimate professional, keeping in constant communication and providing the benefit of her experience throughout the process. At one stage Lorraine was still making phone calls at 10.30pm one night to help us achieve our result.

If you are looking for personable, professional, punctual and profitable real estate service, we would highly and unreservedly recommend Lorraine to any potential house sellers.

Lorraine, thank you from the bottom of our heart for a result we believe could only have achieved through you. We have already and will definitely continue to recommend you to our friends, family and work associates.

Best Regards and we look forward to working with you again.”

- Henry & Genee Zinzley

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“We recently asked Lorraine Young to sell our Ponsonby townhouse for us. Lorraine recommended that we sell by auction. She achieved a truly amazing result.

Lorraine was recommended to us as a very proactive and professional real estate agent. She certainly lived up to her reputation. While the Auckland property market continues to perform well, selling at a good price is not as straightforward as might appear. Lorraine’s deep knowledge of the market ensured that we pitched our sale campaign exactly right, to optimise the chance for a good sale.

Lorraine managed the whole campaign admirably and with thorough professionalism. She demonstrated a passion for her work. She undertook liaison with the tenants and the property manager and did so in a tactful way. She took the initiative to seek advice from our lawyer when required. Her feedback and advice was always prompt, timely and very thoughtful. Lorraine judged timing for the advertising campaign just right, and made great arrangements to prepare the property for sale, both inside and outside. It looked very impressive on the day it was photographed!

On auction day, we had very good interest in the property. We attribute this to the careful and deliberate marketing and buyer liaison which Lorraine undertook. In the end, the result spoke for itself as we obtained an outcome that certainly exceeded our expectations.

We would like to thank Lorraine for her efforts, which made the whole process of selling our property stress free. We could not have placed our interests in better hands, and have absolutely no hesitation to recommend Lorraine to anybody who wants to sell or buy a property.”

- John McArthur and James Hu

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“Lorraine Young recently sold our family home in Remuera. We thoroughly enjoyed working with her. From the start of the process right through to the end, Lorraine acted with high levels of integrity and professionalism. She guided us through the sales process, providing advice where necessary. She was present at each and every meeting relating to the sale of the house, including landscape gardeners, home staging company and photography sessions during the day and at dusk.

 

Lorraine also assisted us to gain additional media attention for the sale, which was an added bonus. Lorraine achieved high levels of interest in our property, with strong numbers attending the open homes. The marketing campaign was successful and yet not excessive. Lorraine was kind and thoughtful to work with, and we would have no hesitation recommending her to our friends and family. We intend to engage her services for our next property sale in the not too distant future.”

- Mike and Andrea Beuvink

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“I first met Lorraine Young 3 1/2 years ago when I was looking to purchase a home she was marketing. Lorraine had already made a lasting impression as an ‘agent extraordinaire’.

 

When my parents’ home of 54 years required marketing recently I remembered Lorraine and invited her to appraise the home. Her very professional, yet relaxed and approachable manner still shone.

Lorraine conducted a highly successful marketing campaign for the home, at all times keeping me informed of how things were tracking. She was 100% committed from day one until settlement day. I felt complete confidence listing the property with her and believe she demonstrates the highest level of integrity in her profession, as her records show.

 

I do not hesitate in giving my recommendation to any prospective vendor to engage Lorraine, you will not be disappointed! And Lorraine - Thank you again.”

- Phillipa Sly

“We would just like to say thank you and well done for selling our property. Your work ethic is to be applauded and I’m sure we will be using your services again. You kept us well informed and dealing with the tricky customers saved us from doing it (!). You did show us the real benefit of using the best professional sales team. Once again thank you.”

- Brian and Maree Cosford

“Without a doubt Lorraine Young is the most professional real estate agent either of us has dealt with over many years of buying and selling houses. She developed an auction programme in collaboration with us and stuck to it meticulously.

 

Her communication with us was outstanding and she spent many hours following up with potential buyers after each open home to ensure that come auction day we knew that no stone had been left unturned to find genuine buyers. This effort and dedication to us as the seller paid off with a very successful auction.

We were delighted with the result and would not hesitate to recommend Lorraine to anyone who want nothing but the best when it comes to real estate agents.”

- Helen Roach & D Anderson

“Prior to putting my property on the market, I spent some time assessing the services of various real estate agents. I was looking for someone with a strong sense of purpose, proven track record, persuasive yet personable.

 

I selected Lorraine Young and was not disappointed, she achieved an excellent result. I would be happy to elaborate further for anyone seeking true professional service.”

- Robert Holding

“My wife and I first met Lorraine when she was handling the sale of the property which we subsequently bought. It would be accurate to say that were it not for her and her infinite patience, we would most probably have terminated the negotiations in the early stages. Once she accepts an assignment or challenge, she exhibits a very high level of tenacity and determination.

 

Her integrity is an important constituent to her and is uppermost in her mind at times when many others might be tempted to compromise theirs.

We would recommend her to any intending employer who needs a person of Integrity, fierce determination, natural sales ability and loyalty – qualities not commonly found together.”

- Lord Farrow

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“We have worked with many real estate agents over the years and we have found Lorraine Young to be the most professional and exemplary in her approach to selling our properties and her dedication to us as vendors. Lorraine has demonstrated total commitment to us with the sale of our properties in Parnell, Epsom and other central suburbs.

Lorraine is very energetic, methodical and professional and a dedicated sales person, her commitment towards keeping the vendor consistently informed and towards getting the best deal between the vendor and the purchaser is unquestionable.

Her attention to detail and her strategies for sales have resulted in excellent outcomes for our properties.

Needless to say she has acted on our behalf with selling several of our properties and we would have no hesitation in recommending Lorraine as and exceptional real estate professional to anyone thinking of selling".

- Dr Govind and Mrs Meena Saha

“It was a pleasure selling my property through Lorraine. Lorraine's dedication and commitment was outstanding, going the extra mile to achieve the best result for her client. She kept me well informed throughout the entire marketing and auction process providing excellent advice and recommendations.

 

Lorraine is a true professional with a positive and personable approach. I was delighted with the outcome thanks to Lorraine's hard work and support.”

- Liz Loveridge

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“Recently my parents decided to move into a retirement home and put their house up for sale after 29 years of living in Hampton Drive, St Heliers. We discussed the sale with three companies including Lorraine Young, and were most impressed by Lorraine’s knowledge of the market, a clear strategy on how to achieve the best result for an auction sale in terms of house preparation, advertising recommendations and sale timing. Lorraine gave us confidence that she was the right person with the right local knowledge to achieve the best outcome for my parents.

Lorraine was so successful in promoting the house that we had nearly 80 couples visit on the first open home weekend, and an unconditional offer on the following Monday! The auction was brought forward from the planned date and we are pleased that a rapid sale at a price above our expectations was achieved.

We can highly recommend Lorraine as a very experienced and professional agent who takes the time to ensure her clients are kept informed and achieves excellent results in terms of sale value.”

- Jeff Williams

"Lorraine was chosen to sell our Kohimarama property due to her experience, professionalism and technical understanding of construction. We placed complete trust in Lorraine’s decisions around the marketing campaign to sell our house. Her approach and advice was flawless and the result far exceeded our expectations.

We would highly recommend Lorraine to any person selling their house."

- Richard and Anna King

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“A big “Thank you” to you for all the time and effort that you put into our project at Upland Road. We really appreciate everything that you did to ensure that we were successful in this endeavour. The time and effort that you invested in our project is by far way over and above what we ever expected and we are truly appreciative”.

- Craig Dabner

It is with great pleasure to have this opportunity to recommend Lorraine as a Real Estate Agent whose professionalism, skill and honesty is outstanding.

For the second time we have had the benefit of Lorraine marketing a property for us. There is no doubt the successful sale of both properties was down to Lorraine.

Her understanding of market conditions and needs for the property’s sale was very apparent.

It was very clear to us that Lorraine was very robust regarding full disclosure to the buyer. Which clearly demonstrated a professional in all respects.

We have no hesitation in recommending Lorraine to others and if the occasion should arise, Lorraine would be the first person, we would contact to sell a property for us.

- Bruce and Meryle Kenny

"We would like to express our sincere appreciation of Lorraine for outstanding results in this economic climate. Her energy, dedication and courteous manner are exemplary. We are impressed by Lorraine’s professionalism and her persistence to conquer every challenge that presented itself, to the conclusion of the sale. In particular Lorraine has a very warm, engaging manner, is patient, and is very reassuring and positive.

 

Lorraine has worked very hard on our behalf, and we feel as pleased on our own behalf, as well as Lorraine’s with the final result, which was well fought (during the Auction). We have great pleasure in recommending Lorraine Young to anyone who wishes to buy or sell a home. We are also very pleased to have had her referred to us by family members, as highly recommended, with which we agree.”

- T and E Barrett

“Lorraine has now sold two very different properties on my behalf and achieved excellent outcomes in both cases. In both instances the advice and marketing strategies she devised were of an excellent standard and generated strong interest. I would highly recommend Lorraine as I found her to be highly professional and knowledgeable.”

- Fiona Ryan

“Lorraine Young sold my parents' home in Remuera, on behalf of the family, and I am pleased to provide this testimonial. Before the property went on the market I interviewed three agents from three companies, and found Lorraine to have a number of very positive attributes. Lorraine is a professional and always follows through on what she promises....

 

I have found Lorraine to be hard working, professional and friendly and pleasant to work with, and would have no hesitation in recommending her to people seeking to sell their property."
- K Smyth

“Having been in Real Estate myself I know that I was an extremely demanding vendor, but you more than met my expectations, you exceeded them. Your attention to detail, from the photography to the open homes to the pre-auction vendor, purchaser preparation, nothing was left to chance. so that on the night of the auction the prospective purchasers all knew what was expected of them.

The result on the night was excellent and I would have no hesitation in recommending your services to anybody considering selling or buying".

- Judy Lourens

“I am very grateful for the exposure you gave the property…and most importantly the empathy, hard work and professionalism that Lorraine Young displayed throughout. Lorraine made the process easier at a very, very busy time for me professionally and I was so grateful and indeed indebted…”

- Sandi Anderson

“Lorraine took on the very difficult job of retaining as much value as possible for us from the sale of our leaky home.
In just a couple of couple of pain-free weeks, she worked hard and sold our house for a price that was at the very top end of our hopes - a fantastic result for us!”

- John Van Der Leden

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"Lorraine Young's delivery of service and professionalism was outstanding. Her determination and drive towards our goals would give me 100% confidence in recommending Lorraine to a friend or any other person. From the moment we engaged Lorraine to the moment the hammer fell Lorraine never stopped working for us."

- Geoffrey & Miranda Tipene

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"Lorraine is a very astute and knowledgeable real estate agent. She is extremely well presented in an understated way. Lorraine is a very calm, gentle and personable woman who is not after a quick sale. I would highly recommend Lorraine for someone who is nervous or concerned about selling their beloved home.

- Barbara Muir

“Lorraine handled the sale of our house in Remuera. She was professional, au fait with the technical and legal issues, and handled everything with assurance and professionalism. She showed an impressive level of commitment, and we always felt there was someone 'on our side'. We can certainly recommend her and in fact do so whenever the opportunity crops up.”

- Zhanna and Derek Sendrove

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"We enlisted Lorraine Young’s services for the recent sale of our house, and although this was a very stressful time, she immediately put us at ease, and handled all our enquiries and concerns promptly and efficiently. She acted at all times in a very professional manner, and we felt very confident in her ability to take our home to market in the best possible way and achieve the best outcome for us. She is top in my books and I highly recommend her services.

- Janet Tuck

“We selected Lorraine over a couple of agents we had interviewed. In the 20 years we have been buying and selling property, we have found Lorraine to be the most professional Real Estate Agent we have ever met!”

- Ian and Lyndsey Robbie

“I would like to reiterate my comments on the phone after the auction. I am extremely happy with my decision to sell my house through you. The whole process was very smooth thanks to your fantastic communication every step of the way. I appreciated your advice when requested and your support of my decisions. You are honest, professional and positive to deal with and I would have no hesitation referring you to anyone looking to sell.”

- Rachel Campbell